PRIVACY POLICY
Attic Crew ("we", "us", or "our") respects your privacy and values the trust you place in us. This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained from our clients and website visitors. It also describes the choices available to you regarding our use of your information and how you may contact us with questions or concerns about our privacy practices.
Information We Collect
We may collect personal information from a variety of sources, including when you visit our location, use our website, interact with us through social media, contact us through forms or messages, or participate in events, promotions, or surveys.
Our services may also be offered through third party platforms. Personal information collected directly by those third parties is governed by their own privacy policies and is not controlled by Attic Crew.
Information You Provide to Us
You may choose to provide personal information when booking services, contacting us, or interacting with our business. The types of information we may collect include your name, email address, phone number, home address, property information relevant to attic services, content you submit such as reviews or messages, and information obtained through social media platforms according to your privacy settings.
How We Use the Information
We may use the information we collect to provide and manage our attic services, schedule and confirm free inspections, respond to inquiries and provide customer support, send updates and promotional offers, process utility rebate paperwork on your behalf, operate and maintain our website, improve our services and customer experience, conduct internal analytics and business reporting, and comply with legal obligations and industry regulations.
Data Sharing and Sale
We will not sell, rent, or share your personal information with third parties for their own marketing or promotional purposes. Your information may only be shared with trusted service providers who assist us in operating our business, and only to the extent necessary to perform those services. These providers are obligated to protect your information and are not permitted to use it for any other purpose.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including device identifiers, IP address, browser type and operating system, general location information, and website usage behavior. This information helps us improve our website and enhance the user experience.
Cookies and Tracking Technologies
Cookies are small data files stored on your device that help websites function efficiently. You can configure your browser to notify you when cookies are used or to block them entirely. Please note that disabling cookies may affect some website functionality.
Targeted Advertising
Attic Crew may work with third party advertising partners who use cookies and similar technologies to collect information across websites and platforms. This allows advertisements to be tailored to your interests and helps us measure the effectiveness of our marketing campaigns. You may be able to control or limit targeted advertising through your browser or advertising platform settings.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through our website or by email.
SMS PROGRAM TERMS
Program Description
The Attic Crew SMS Program ("the Program") provides customers with promotional offers, special offers, discounts, seasonal promotions, and other marketing communications from Attic Crew. Message frequency may vary depending on user interaction and engagement.
Opt-In
By opting in to receive SMS messages from Attic Crew, you consent to receive recurring marketing text messages, including special offers, discounts, and seasonal promotions, sent from or on behalf of Attic Crew using an automated messaging system. I confirm that I am at least 18 years of age and consent to receive marketing text messages at the phone number provided. Your consent to receive SMS messages is not a condition of purchasing any goods or services.
Opt-Out Instructions
You may cancel the SMS service at any time. To stop receiving messages, reply STOP to the number from which you received messages. After you send STOP, you will receive a confirmation message confirming that you have been unsubscribed. If you wish to rejoin the program, you may opt in again through the original signup method.
Help Instructions
If you experience issues with the messaging program, reply HELP for assistance. You may also contact our support team directly.
Message Frequency
Message frequency may vary depending on user interaction and engagement. Typically, you may receive up to 4 messages per week, unless otherwise specified.
Message and Data Rates
Message and data rates may apply. For questions about your messaging or data plan, please contact your wireless service provider.
Carriers Disclaimer
Wireless carriers are not responsible for delayed or undelivered messages. Attic Crew is not responsible for messages that are not received due to carrier issues. Our messaging program is supported by major U.S. wireless carriers including AT&T, Verizon Wireless, T-Mobile, and others.
Privacy
Your privacy is important to us. We will not sell, rent, or share your personal information, including your phone number, with third parties or affiliates for marketing or promotional purposes. Mobile information collected through this program will be used solely to deliver the SMS services you have opted into. Text messaging originator opt-in data and consent will not be shared with any third parties except where required to provide text messaging services through messaging platforms or service providers. For more information, please review our Privacy Policy.